Tuesday, May 22, 2007

Maxis Broadband SUX

Damn, it sux...and i should have return it within that 1 month!!!

Today is the first time i've ever use it again since i came back from CR. I've been disconnected again and again and again just within one hour BUT the status was still showing as CONNECTED. Shit! I was trying to disconnect and connect it again and again and again. Since morning, i have no idea how many times i've been doing this..uncountable!!! And I've been visiting Maxis for duno how many times since i came back..just to settle the billing problem.

What actually happened then..i bet alot of you who registered for the free 30days trial experienced it. They sent u bill when they have not even come to your house for the installation. It's so true that they are more efficient when come to money. Bill comes first then only installation. So we called them up questioning about this and were told that this is just a standard procedure to send customer the bill and they'll deduct the amount next month. OK then. At first i was planning to continue use it then before i left for CR I asked them to make sure i'll only need to pay after the 2nd month if i am to continue as I wont be in PG for 1 month and they say yes. OK..so I left for CR and when I came back, I wasn't able to connect, my account was blocked. It hasn't reach the 2nd month okie and I received another bill saying i have not pay for the previous balance which they told me will be deducted. Damn it, I started to feel pissed off. So I went to Maxis Centre to question them again on this and asked the person to calculate for me the exact amount that i need to pay..as the installation date was on Feb 28th but they starting to chanrge me beginning of Feb...shit. And you know what, the person said he needs to refer to someone else for this and then will give me a call for it. What the heck, what so difficult to just calculate the bill. So I left and after 1 week still no news from him..and still I received the bill asking me to clear my outstanding balance.

I got really pissed off that I packed everything and went MAxis planning to return everything. Then this time is another lady, she calculated for me and told me i have to pay 188 for installation fee then followed by 68 usage fee per month..THEN around 1 thousand ++ for penalty fees as to break the contract. What the heck!! Heloooo..I thought we're told everything is waived..what ever fees are waived..then she calculated again and said I help to waived something for u and now the installtion fee is 90++...and if I wana avoid paying the 1K++ I would need to continue using for another 15months...SHIT. Now I have no choice but to continue..but I am gonna throw it back to them once I reach the 15months...

I am really pissed off when I am writing this..so, would like to apologize if I sound a little not so polite.. :p But i bet u can imagine that, while writing..u keep DSC... @#$%^@~*%#$@^!%

1 comment:

Anonymous said...

Hmm i know ur feeling..coz im the one of the victims too..18mths for me..even worse..